All orders are dispatched using an Insured Courier Service directly from our manufacturing facilities overseas. This helps us to keep our prices low.
What Are Delivery Times?
We aim to dispatch your goods within 7 days of receiving your order. Our standard delivery time is 2 - 4 weeks. Many of our products are handmade to order and so carry an extended processing time. Personalised items can take 4 - 6 weeks.
Please note that delivery times can vary due to public holidays.
Will My Items Arrive Together?
Due to the fact that we ship from multiple facilities, your order may arrive in separate parcels - so don't be alarmed if one of your items arrives and not another.
Duties & Taxes
You are responsible for any taxes and import duties payable upon receipt of your order. This is not a charge made by The Bride's Basket and is beyond our control.
My Order Has Not Arrived Yet
If the 2 - 4 weeks (4 - 6 weeks for personalised) period from your order has expired and your order has still not arrived, please get in touch at firstname.lastname@example.org and we will look into this for you.